Legal
Privacy Policy
How LeaseFlorida collects, uses, and protects information shared with us.
1. Introduction
Lease Florida ("Company," "we," "us," "our") operates the website leaseflorida.com (the "Site") and provides commercial real estate brokerage and property management services in Florida. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy describes what we collect, how we use it, and your rights.
By using our Site or services, you agree to this Privacy Policy.
2. Information We Collect
When you visit our Site, contact us, or use our services, we may collect the following types of information:
- Identity & Contact: Name, email address, mailing address, phone number (including mobile numbers).
- Property & Inquiry Information: Properties or listings you express interest in, tour preferences, lease details, and tenant information.
- Communications: Messages you send us via web forms, email, phone, SMS, or chat.
- Technical Data: IP address, browser type, device information, referring URL, and pages visited.
- Cookies & Analytics Data: Information collected automatically through cookies and similar technologies (see Section 8).
We do not knowingly collect information from individuals under 18 years of age.
3. How We Use Your Information
We use your information to:
- Respond to inquiries and provide requested services
- Schedule property tours and showings
- Deliver property packages, listing information, and availability updates
- Send tour confirmations, lease documents, and tenant communications (including maintenance and billing notices)
- Provide customer service and respond to support requests
- Send SMS / text messages as described in Section 4 (only with your explicit opt-in consent)
- Improve our website, services, and customer experience
- Comply with legal and regulatory obligations
- Protect our rights, property, and the safety of our team and customers
4. Text Messaging (SMS) Privacy
If you opt in to receive text messages from Lease Florida, this section explains how SMS works, how we protect your data, and how to manage or stop messages.
How you can opt in (each method is separate and voluntary; consent for one method does not enroll you in the others):
- Web Form: At leaseflorida.com/contact, you may submit a contact form. The phone number field is optional. Below it is an unchecked checkbox you may check to consent to SMS. Submitting the form without checking the box completes your inquiry without enrolling you in SMS.
- IVR Verbal Consent: When you call 305-827-8373, our IVR may offer to enroll you in SMS for tour confirmations and inquiry responses. You can press 1 to consent or stay on the line to decline. A confirmation text is sent immediately after enrollment.
- Keyword Opt-In: You may text JOIN to our published number. Other accepted opt-in keywords: START, OPTIN, IN.
After you opt in, you will receive an immediate confirmation message that includes the program name, message frequency disclosure, "Msg & data rates may apply," and instructions for HELP and STOP.
Program details:
- Program Name: Lease Florida SMS
- Message Frequency: Message frequency varies based on your inquiries and interactions.
- Msg & data rates may apply.
- Types of messages: tour scheduling confirmations, property package delivery, inquiry responses, listing availability updates, tenant maintenance and billing notices.
How to opt out: Reply STOP at any time. Other accepted opt-out keywords: UNSUBSCRIBE, END, QUIT, HALT, CANCEL. After you opt out, you will receive one final confirmation message and no further messages will be sent.
How to get help: Reply HELP at any time, email info@leaseflorida.com, or call 305-827-8373. Other accepted help keywords: INFO, SUPPORT.
Carrier disclaimer: Carriers are not liable for any delayed or undelivered messages.
Eligible carriers: This program is supported on all major U.S. carriers including AT&T, Verizon, T-Mobile, and others.
SMS data privacy: We do not sell, rent, share, or transfer mobile phone numbers, SMS opt-in consent data, or messaging program participation data to third parties or affiliates for any marketing or promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties or affiliates for marketing or promotional purposes.
5. How We Share Information
We do not sell, rent, or share your personal information โ including phone numbers, mobile numbers, and SMS opt-in consent data โ with third parties or affiliates for marketing or promotional purposes.
We may share information in the following limited circumstances:
- Service providers: Vendors who help us operate our business (such as email delivery providers, CRM software, hosting providers, and analytics tools), bound by confidentiality and data protection obligations.
- Legal compliance: When required by law, court order, subpoena, or government request, or to protect our legal rights, safety, or the safety of others.
- Business transfers: In the event of a merger, acquisition, or sale of business assets, your information may be transferred as part of that transaction (subject to this Privacy Policy).
- With your consent: Any other sharing not described above will only occur with your explicit consent.
6. Data Retention
We retain personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. SMS opt-in consent data is retained for compliance and recordkeeping purposes for the duration of your consent and a reasonable period after opt-out.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.
8. Cookies & Tracking Technologies
Our Site uses cookies and similar technologies to:
- Remember your preferences
- Analyze Site traffic and usage patterns
- Improve user experience
You can control cookies through your browser settings. Disabling cookies may affect your experience on our Site.
9. Your Rights
Depending on where you reside, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal retention requirements)
- Withdraw consent for SMS or marketing communications at any time
- Opt out of certain uses of your information
To exercise any of these rights, contact us at info@leaseflorida.com or 305-827-8373.
10. Third-Party Links
Our Site may contain links to external websites operated by third parties. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.
11. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete it.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The "Last Updated" date at the top of this page indicates when the policy was last revised. Continued use of our Site or services after changes constitutes acceptance of the updated policy.
13. Contact Us
For questions about this Privacy Policy, your data, or to exercise your rights:
Lease Florida
5901 NW 151st Street, Suite 126
Miami Lakes, FL 33014
Email: info@leaseflorida.com
Phone: 305-827-8373
SMS Help: Reply HELP or call 305-827-8373